Privacy Notice
Bethel Dental Clinic respects your privacy. This notice explains what personal information we collect, why we collect it, and the rights you have under the Data Privacy Act of 2012 (Republic Act No. 10173).
1. Who we are
Bethel Dental Clinic is the personal information controller for the information described here.
Unit 2B, Bethel Medical Plaza, 88 Tomas Morato Avenue, Quezon City, Metro Manila 1103
Phone: 0951-8672516
2. What we collect
- Through our website booking form: your full name, mobile number, optional email address and the service you are interested in.
- At the clinic: identification, contact details, medical and dental history, X-rays, treatment records and payment details. Health information is sensitive personal information and is collected in person, with your consent, and only as needed for your care.
- On this website: your light or dark theme choice, saved only in your own browser. We do not currently use advertising or analytics cookies.
3. Why we use your information
- To contact you and confirm, change or remind you of appointments.
- To assess, diagnose and treat you, and to keep accurate dental records.
- To prepare quotes, process payments and, where you ask us to, coordinate with your HMO or insurer.
- To comply with legal, regulatory and professional obligations.
We rely on your consent, on the need to provide the services you request, and on legal obligations. You may withdraw your consent at any time, though this may limit our ability to serve you.
4. Who we share it with
We do not sell your personal information. We share it only with: your HMO or insurer when you ask us to; service providers who help us operate (for example messaging, scheduling or website hosting), under confidentiality obligations; dental laboratories and specialists involved in your treatment; and government authorities when required by law.
5. How long we keep it
Booking-form details are kept only as long as needed to handle your request. Patient records are kept for as long as required by law and professional standards, and then securely disposed of.
6. How we protect it
We use organisational, physical and technical safeguards, including limited staff access, secure storage and confidentiality obligations, to protect your information against loss, misuse and unauthorised access.
7. Your rights
Under the Data Privacy Act you have the right to be informed; to access your personal information; to object to processing; to correct inaccurate information; to request suspension, removal or destruction of your information in certain cases; to data portability; and to be indemnified for damages caused by inaccurate, incomplete, outdated, false or unlawfully obtained information. You may also file a complaint with the National Privacy Commission.
To exercise any of these rights, contact us using the details above.
8. Changes to this notice
We may update this notice from time to time. The latest version will always be on this page, with the date it was last updated.